Shipping Policy
Shipping Methods and Delivery Times
We offer the following shipping options within Latvia, Lithuania, and Estonia:
Standard Shipping: 2–4 business days
Shipping partners:
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Omniva
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DPD
Shipping Costs
Shipping costs are calculated at checkout based on your location, parcel size, and selected shipping method.
Order Processing
Orders are processed within 1–2 business days. Once your order has been shipped, you will receive a tracking number via email.
Returns and Exchanges
Return Policy
We want you to love your fragrance! If you are not completely satisfied, you may return unopened products within 10 days of delivery for a full refund.
Return Conditions
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Products must be unopened and in their original packaging
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Proof of purchase is required
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Return shipping costs are covered by the customer
How to Return an Item
To initiate a return, please contact us at maisondeoudlv@gmail.com and include your order number. We will provide detailed instructions and the return address.
Refunds
Refunds will be processed within 5–7 business days after we receive the returned item. The refund will be issued to your original payment method.
Exchanges
If you would like to exchange an item for a different fragrance, please contact us and we will be happy to assist you.
For any questions regarding shipping or returns, please contact us at:
Email: maisondeoudlv@gmail.com
